EmployeeServe
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EmployeeServe
  • Forms
  • Contact Us

A new sign-in experience for EmployeeServe

We are making signing in safer and simpler.

Please watch this short video before logging in to EmployeeServe

Welcome to EmployeeServe

Welcome Back

Sign in securely to access your EmployeeServe account.

You will be redirected to our secure authentication provider.

Forgot your login details?
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Your security is our priority.
We use industry-leading security to protect your information.

Enable Multi-Factor Authentication

Dear Investor, we are excited to announce the introduction of Multi-Factor Authentication (MFA); an enhancement to the existing security measures incorporated in EmployeeServe.

The MFA function is easy to use and will provide additional protection when you use EmployeeServe to make changes to your personal information. You will use a one time generated code sent to your mobile or email address to authorise the requested change.

Given the recent high levels of cyber related scams we strongly encourage you to utilise this security function.

Please select from the options below to enable multi-factor authentication.

Enable Multi-Factor Authentication

Some transactions on this portal are extra secure and you will have to enter an email verification code to authenticate your identity.

Please provide your email below to enable the authentication method. If you need to change this information in future, you can do so by contacting Boardroom.

Enter Email Verification Code

Didn't receive your code? You can request a code again in ... or .

Multi-Factor Verification

You will need to authenticate your identity using a verification code.

Please select from the options below to receive your code.

Enter SMS Verification Code

An SMS verification code has been sent to your mobile phone number:

Didn't receive your code? You can request a code again in ... or .

Enter Email Verification Code

A verification code has been sent to your email address: .

Didn't receive your code? You can request a code again in ... or .

New to EmployeeServe?

Create your online account to:

  • View and manage
    your employee plans
  • Update your personal
    and account details
  • Access important documents
    and statements
Create Account

Other Services

Individual Investment Access Access information about a single investment
›
Secure. Private. Trusted. | EmployeeServe is committed to protecting your privacy and data.

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Contact Us

Feel free to contact us. We're here to help.

Phone

Within Australia:
1300 737 760
Outside Australia:
+61 2 9290 9600
Singapore-Based Companies:
+65 6230 9671

Fax

Within Australia:
1300 653 459
Outside Australia:
+61 2 9279 0664

Email

employeeshareplan@boardroomlimited.com.au

Singapore-Based Companies: employeeshareplan-sg@boardroomlimited.com.au

Mail

Boardroom Pty Limited
GPO Box 3993
Sydney NSW 2001
Australia

Feel free to contact us. We're here to help.

Phone

Within Australia: 1300 737 760
Outside Australia: +61 2 9290 9600
Singapore-Based Companies: +65 6230 9671

Fax

Within Australia: 1300 653 459
Outside Australia: +61 2 9279 0664

Email

employeeshareplan@boardroomlimited.com.au Singapore-Based Companies: employeeshareplan-sg@boardroomlimited.com.au

Mail

Boardroom Pty Limited
GPO Box 3993
Sydney NSW 2001
Australia

International Contact Numbers

Feel free to contact us. We're here to help.

Phone

Austria:
0800 018031
Belgium:
0800 70 603
Canada:
1 (800) 935-0756
China:
400 120 3197
Denmark:
80 25 42 11
Finland:
0800 391801
Germany:
0800 1800848
India:
000 800 0501 587
Israel:
1-809-344-383
Malaysia:
1-800-81-7183
Netherlands:
0800 0222475
Philippines:
1800 1 322 0274
Portugal:
800 180 025
South Africa:
080 001 0877
Spain:
900 752 654
Switzerland:
0800 080 130
Thailand:
1 800 012 302
USA:
1 (800) 935-0756

 

Bahamas:
18446811774
Brazil (Sao Paulo):
+55 11 2395-0995
Chile:
800 231 520
Colombia:
01-800-5189200
Estonia:
8000 100 195
France:
0 805 98 05 68
Hong Kong SAR China:
800 963 952
Indonesia:
001-803-3216-0683
Italy:
800 781 618
Mexico:
800 461 1797
New Zealand:
800 458 724
Poland:
800 005 095
Singapore:
800 492 3111
South Korea:
003 00308 491 0171
Sweden:
020-12 74 47
Taiwan:
00801-49-2336
UK:
0800 208 1277
Vietnam - Hanoi:
84 24 4458 3128


If your country is not listed above, please call: +61 2 8023 5455
(international direct dial; standard international call charges may apply)

Feel free to contact us. We're here to help.

Phone

Austria: 0800 018031
Bahamas: 18446811774
Belgium: 0800 70 603
Brazil (Sao Paulo): +55 11 2395-0995
Canada: 1 (800) 935-0756
Chile: 800 231 520
China: 400 120 3197
Colombia: 01-800-5189200
Denmark: 80 25 42 11
Estonia: 8000 100 195
Finland: 0800 391801
France: 0 805 98 05 68
Germany: 0800 1800848
Hong Kong SAR China: 800 963 952
India: 000 800 0501 587
Indonesia: 001-803-3216-0683
Israel: 1-809-344-383
Italy: 800 781 618
Malaysia: 1-800-81-7183
Mexico: 800 461 1797
Netherlands: 0800 0222475
New Zealand: 800 458 724
Philippines: 1800 1 322 0274
Poland: 800 005 095
Portugal: 800 180 025
Singapore: 800 492 3111
South Africa: 080 001 0877
South Korea: 003 00308 491 0171
Spain: 900 752 654
Sweden: 020-12 74 47
Switzerland: 0800 080 130
Taiwan: 00801-49-2336
Thailand: 1 800 012 302
UK: 0800 208 1277
USA: 1 (800) 935-0756
Vietnam - Hanoi: 84 24 4458 3128


If your country is not listed above, please call: +61 2 8023 5455
(international direct dial; standard international call charges may apply)

BoardRoom Privacy Policy

For Australia Privacy Policy

Click here

For Singapore Privacy Policy

Click here

For Malaysia Privacy Policy

Click here

BoardRoom Human Rights Policy

This Human Rights Policy is current as of 11th May 2018.

Introduction

Boardroom Pty Limited (“BoardRoom”) strives to act in accordance with the Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises.

A human right is a right to which all human beings are entitled. These rights are internationally defined and recognised.

For purposes of implementing this Policy, a human right shall be one recognised by the International Bill of Human Rights, or as otherwise identified or described in this Policy or any relevant implementing procedures.

Human rights violations frequently also violate domestic laws, which may include domestic criminal laws, labour laws, laws protecting property, laws protecting civil rights, and other legal provisions.

This Policy requires that the same respect be provided by all Boardroom employees (including affiliate or subsidiary employees) and third party service providers.

Definitions

For the purposes of this Policy:

a “contractor” or “third party service provider” is defined as an entity or individual who provides, and receives payment for, services or goods related to any aspect of BoardRoom and includes subcontractors.

“external stakeholders” means residents of communities in which BoardRoom operations take place, employees of third party service providers and other non-employees whose human rights may be directly impacted by Boardroom operations.

Purpose

The purpose of this Policy is to:

  • set out BoardRoom’s policy with respect to human rights;
  • provide guidance to employees and third-party service providers regarding their human rights responsibilities; and
  • identify how BoardRoom’s human rights policy will be implemented.

The objectives of this Policy are to ensure respect for the human rights of all employees and third parties impacted by BoardRoom’s operations and maintain compliance with relevant BoardRoom rules and applicable legal regulations.

It is BoardRoom’s policy to respect the human rights of all individuals impacted by BoardRoom operations, including employees and external stakeholders.

Principles

While governments have the primary responsibility to protect against human rights violations, BoardRoom recognises its corporate responsibility to respect human rights. Accordingly the principles BoardRoom has adopted to meet its stated purpose, are:

  • BoardRoom does not tolerate violations of human rights committed by its employees, affiliates, or any third parties acting on its behalf or related to any aspect of a Boardroom operation.
  • BoardRoom does not tolerate the use of child labour, prison labour, forcibly indentured labour, bonded labour, slavery or servitude, and adheres to the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work.
  • BoardRoom does not tolerate discrimination against individuals on the basis of race, colour, gender, religion, political opinion, nationality or social origin, or harassment of individuals freely employed.
  • BoardRoom recognises and respects the freedom to join or refrain from joining legally authorised associations or organisations, and respects the safety and health of workers.
  • BoardRoom does not tolerate threats, intimidation or attacks against human rights defenders.

Implementation

In its relationship with host governments, contractors and third-party service providers, BoardRoom seeks to avoid being complicit in adverse human rights impacts.

In carrying out this Policy:

  • BoardRoom will strive to conduct reasonable human rights due diligence to determine the actual and potential human rights impacts of its operations, and seek to employ reasonable measures to mitigate any such impacts.
  • BoardRoom will institute procedures and mechanisms that specify how known or suspected human rights violations should be reported by employees and stakeholders, and how such reports are to be investigated.
  • BoardRoom will strive to protect from retribution all employees who timely report suspected human rights violations.
  • BoardRoom will seek to adhere to the requirements of the Voluntary Principles on Security and Human Rights in its dealings with private and public security providers, local communities, and potential victims of human rights violations.
  • For relevant third-party service providers, BoardRoom will perform reasonable due diligence, require that human rights terms and conditions be included in contracts, and require periodic human rights reporting and certifications. BoardRoom will require that third party service party providers are aware of, and comply with, this Policy. Certain third-party service providers may be required to receive human rights training.
  • In instances in which BoardRoom determines that its employees, affiliates or third parties acting on its behalf have caused adverse human rights impacts, it will consider appropriate mechanisms to mitigate such impacts and remediation. Where violations by employees are proven, BoardRoom will consider appropriate sanctions and remedies to victims.

Discipline

Any employee implicated in human rights violations or other serious criminal acts may face termination of employment.

Any employee who has direct knowledge of but fails to report human rights violations, or other serious criminal acts, of employees or third-party suppliers or contractors may face termination.

Any employee who misleads or hinders investigators inquiring into human rights violations or serious criminal acts may face termination.

Any contractor implicated in human rights violations or serious criminal acts, who knows of and fails to report human rights violations or serious criminal acts, or who misleads investigators making inquiries into human rights violations or serious criminal acts, will be expected to take appropriate remedial actions and/or may have their contracts re- evaluated or terminated, depending on the circumstances.

This Policy is applicable to every employee of BoardRoom, including, members of the BoardRoom’s Board of Directors. The Policy and its reporting requirement are also applicable to BoardRoom’s contractors and suppliers.

This Policy is intended to supplement all applicable laws, rules, and other corporate policies.

EmployeeServe Terms of Use

Introduction

Boardroom Pty Limited (ABN 14 003 209 836) ("BoardRoom", "we" or "us") provides EmployeeServe for use by persons ("you") who are or were participants in an employee equity plan administered by BoardRoom (these securities are referred to collectively as "holdings"). Through EmployeeServe you are able to view information in relation to your holdings.

By accessing EmployeeServe, you agree to be bound by these terms of use (“Terms”). If you do not accept these terms and conditions, you must cease using this portal.

Please see our Privacy Policy for details of how we may collect and maintain personal information obtained through this web portal.

The headings in this document are provided for convenience and are not to be used in interpretation.

Access to EmployeeServe

When you register an account with this portal, you agree to keep your account details (username and password) confidential and not to share them with any other person. You must notify us immediately if you become aware of any unauthorised use of your account details.

What you can do through EmployeeServe

Through EmployeeServe you can provide and view certain information for your holdings. This includes the following:

  • If the issuer of the securities you hold provides the facility to credit dividends or distributions to a bank account, you may provide banking details to be used for this purpose.
  • You may change your address details, unless your securities are held in a holding sponsored by a CHESS participant (in which case you must contact that participant to make changes).
  • You may provide your tax file number.
  • You may nominate the method by which you wish to receive information (such as an annual report) from the issuers of the securities you hold.
  • You may view details of your holdings.
  • You may view documents that have been issued by the issuers of the securities you hold.

Provision of information

By using EmployeeServe to provide new information or amend existing information in relation to a holding of securities issued by a client of BoardRoom, you warrant that you (a) are the securityholder, or (b) have been duly authorised by the securityholder to provide or amend said information. If the holding is in joint names, you warrant you are (a) either one of the named joint holders, and authorised by the remaining joint holders to act on their behalf, or (b) authorised by all named joint holders to act on their behalf. If the holding is in the name of a corporation, you warrant that you have been appropriately authorised to provide or amend the information recorded in relation to that holding.

While BoardRoom takes reasonable care to ensure the information provided in this web portal is complete, current and correct, you may not hold BoardRoom liable or responsible for any errors or omissions. In particular, BoardRoom will not be responsible for:

  • information in relation to security holdings that is provided to BoardRoom by third parties (such as information concerning the acquisition or disposal of a holding);
  • verifying information provided by you or on your behalf; or
  • your acting on information pertaining to the number of securities registered in your name at the time you make an enquiry, where you have not taken into account any change to that number that is still to be recorded (for example, if a sale or purchase has been undertaken but has not yet been recorded in the register).

Links to other websites are provided as a matter of convenience only and do not constitute endorsement of a particular company, the products or services provided by that company, or any products or services advertised on a linked website.

Similarly, information provided through this web portal does not constitute a recommendation by BoardRoom with respect to dealing in securities. You should always obtain independent financial advice before buying or selling securities.

Use of information

You are solely responsible for any use you choose to make of this web portal, and you accept liability for any and all losses, damages, costs or otherwise resulting directly or indirectly from the use of this portal. BoardRoom specifically disclaims all liability for any losses, claims or damages that may be incurred as a consequence of the use of this web portal, or the use of information obtained through this web portal, including the unauthorised disclosure or misuse of holder identification numbers (HINs).

Disclaimer of liability

While we strive to provide constant, uninterrupted access to our web portals, BoardRoom cannot guarantee that this portal will be available at all times, and we accept no responsibility or liability for any interruption or delay to our services. Further, we cannot guarantee that access to specific client-related information will always be available; for example, an issuer of securities who is a client of BoardRoom may ask us to restrict access to information in relation to any or all of their securities.

BoardRoom will not be held responsible for and disclaims all liability for any loss or damage sustained by you as a result of illegal or improper access to this service.

Governing law and jurisdiction

These terms and conditions are governed by and shall be construed in accordance with the law applicable in New South Wales. If any part of these terms is found not to be legally enforceable, the remainder of the terms shall remain valid and enforceable.

Indemnification

You agree to defend, indemnify and hold harmless BoardRoom from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use or misuse of our web portals.

Changes to these terms

BoardRoom reserves the right to modify these terms of use from time to time at our sole discretion.

© Copyright Boardroom Pty Limited ABN 14 003 209 836 Terms of Use Privacy Policy Human Rights Policy

TERMS OF USE EMPLOYEESERVE ONLINE SERVICES  

The following terms and conditions (these "Terms of Use") shall govern the relationship between Boardroom Executive Services Pte Ltd (“BESPL”) and the Employee Plan Participant in respect of access and usage of the EmployeeServe ("EmployeeServe") portal.  

1.DEFINITIONS  

"Agents"  

Means third party entities that may or may not be BESPL's related/ affiliated companies and which may be within or outside of Singapore that may be engaged by BESPL to perform all or any part of BESPL's duties hereunder or under any other agreement entered into between the Employee Plan Participant and BESPL.  

"Business Day"  

Means any day other than a Saturday or Sunday or a gazetted public holiday in Singapore; and "Business Days" shall be construed accordingly.  

"EmployeeServe"  

Means the internet based portal provided by BESPL's related company, Boardroom Pty Limited, that BESPL will make or has made available to the User from time to time that will enable the Employee Plan Participant to effect the Transactions and obtain market information and data, news, alerts and any other information or publication in respect of the Transactions;  

"Equipment"  

Means computer hardware, software, communication equipment and internet access, all of which meets the minimum specifications stipulated by BESPL from time to time, used by Employee Plan Participant to access and use EmployeeServe;  

"Instructions"  

Means the provision via EmployeeServe by an Employee Plan Participant of (including but not only) updates to their personal details, as well as directions for the sale or transfer of vested shares.  

“PDPA”  

Means the Personal Data Protection Act 2012 (Singapore)  

"Transactions"  

includes the update by an Employee Plan Participant of their personal details, the sale or transfer of shares that have vested to the Employee Plan Participant pursuant to an employee shares equity plan scheme;  

In these Terms of Use, unless the context requires, headings are for ease of reference only and shall not affect the interpretation of these Terms of Use. References to clauses herein are to clauses of these Terms of Use; words importing the singular include the plural and vice versa; and words importing a gender include every gender.  

2. PROVISION OF ACCESS TO AND USE OF EMPLOYEESERVE  

2.1  

Subject to the provisions of these Terms of Use, BESPL grants the Employee Plan Participant access to EmployeeServe for the purposes of giving Instructions and performing Transactions.  

2.2  

BESPL may, in its sole and absolute discretion, determine and vary the frequency, manner of use or availability of EmployeeServe from time to time. BESPL may also make changes to the contents of EmployeeServe from time to time. BESPL shall only use reasonable endeavours to provide EmployeeServe to the Employee Plan Participant. Any Transactions using EmployeeServe shall be on a "reasonable endeavours" basis and consequently, BESPL shall be under no obligation to give effect to any such Transactions and may refuse to carry out such Transactions without giving a reason for such refusal.  

2.3  

The Employee Plan Participant shall be responsible for acquiring and maintaining any and all Equipment necessary for utilizing EmployeeServe. BESPL may from time to time stipulate the minimum specifications for the Equipment necessary to access EmployeeServe but accepts no responsibility for the Employee Plan Participant’s inability to access EmployeeServe by reason of any deficiency in the Equipment.  

2.4  

The Employee Plan Participant accepts and acknowledges that all intellectual property rights in the information and reports generated by EmployeeServe vest solely and shall remain the exclusive property of BESPL. The Employee Plan Participant agrees and undertakes not to violate and infringe this intellectual property rights and take necessary measures to preserve and protect these rights.  

2.5  

The Employee Plan Participant agrees and undertakes to use EmployeeServe in accordance with these Terms of Use and shall procure that no person shall:  

2.5.1  

gain unauthorised access to or make unauthorised use of EmployeeServe;  

2.5.2  

corrupt any information available in EmployeeServe;  

2.5.3  

tamper with any part of EmployeeServe;  

2.5.4  

use any software and equipment in a manner inconsistent with these Terms of Use;  

and the Employee Plan Participant shall be liable for and shall fully indemnify BESPL harmless from and against any and all claims, losses, damages, liabilities, expenses, costs and consequences in respect of the breach of any of the foregoing undertakings including but not limited to violation of any intellectual property rights.  

2.8  

The receipt of Instructions from the Employee Plan Participant shall be deemed to have taken place on the date and at the time when an acknowledgement is sent by BESPL.  

2.9  

The Employee Plan Participant shall be deemed to have received notification or acknowledgement given by BESPL on EmployeeServe concerning the carrying out or execution of the Employee Plan Participant's Instructions notwithstanding that such notification and acknowledgement may not actually have been received by the Employee Plan Participant.  

2.10    

The Employee Plan Participant shall be solely responsible for enduring the accuracy and completeness of the Employee Plan Participant’s Instructions and any orders or Instructions transmitted through EmployeeServe shall be irrevocable and, upon despatch by BESPL to the Employee Plan Participant of a confirmation message, shall be binding on the parties.  

2.11  

BESPL will not be liable to the Employee Plan Participant for any loss, damage, expense, liability, costs or claims caused or arising, including but not limited to:  

2.11.1  

unauthorised use of or access to EmployeeServe;  

2.11.2  

any failure, downtime, crash, breakdown or malfunction of any hardware or software accessing EmployeeServe;  

2.11.3  

any delay, fault, failure or loss of access to, or unavailability of any pricing information;  

2.11.4  

any telecommunication defects, faults or problems, sabotage or unlawful access;  

2.11.5  

any delay in the execution of your orders or Instructions;  

2.11.6  

any direct, indirect, consequential or incidental loss arising out of or in connection with our failure, neglect or omission to carry out or execute any orders or Instructions given by the Employee Plan Participant;  

2.11.7  

any action by the Singapore Exchange (SGX)/Monetary Authority of Singapore (MAS) in the exercise of their regulatory or supervisory functions over BESPL.  

2.12  

In order to access and use EmployeeServe, the Employee Plan Participant is required to register with EmployeeServe and agree to the Terms of Use. The Employee Plan Participant acknowledges that he/she only has a non-exclusive and non-transferable license to access and use EmployeeServe and that BESPL may impose such further terms and conditions on the access and use of EmployeeServe that it in its sole and absolute discretion deems fit. Upon termination of the Employee Plan Participant’s use of EmployeeServe, the aforesaid license shall cease simultaneously.  

3. WHAT YOU CAN DO THROUGH EMPLOYEESERVE  

3.1  

Through EmployeeServe the Employee Plan Participant can view certain information regarding the Employee Plan Participant's holdings and provide the Employee Plan Participant's personal information like the Employee Plan Participant residential address, details of the Employee Plan Participant’s bank and depository accounts etc. This includes the following:  

3.1.1  

if the issuer of the securities held by the Employee Plan Participant provides the facility to credit dividends or distributions to a bank account, the Employee Plan Participant may provide banking details to be used for this purpose.  

3.1.2  

the Employee Plan Participant may update personal details including (but not only) their residential address, add bank accounts, add depository accounts and provide any taxation related information that may be required.  

3.1.3  

the Employee Plan Participant may nominate the method by which he wishes to receive information (such as an annual report) from the issuers of the securities held by the Employee Plan Participant.  

3.1.4  

the Employee Plan Participant may view details of his holdings.  

3.1.5  

the Employee Plan Participant may view documents that have been issued by the issuers of the securities held by the Employee Plan Participant.  

4. PASSWORD AND SECURITY  

4.1  

The Employee Plan Participant agrees that he accepts full responsibility for the secrecy and confidentiality of the username and password (collectively, known as the "Security Information") issued or to be issued to him by BESPL for the purposes of gaining access to and/or using EmployeeServe.  

4.2  

The Employee Plan Participant agrees to use or implement such security procedures that BESPL may specify from time to time in order to access and use EmployeeServe; including but not limited to changing the Security Information on a regular basis.  

4.3  

The Employee Plan Participant further agrees that if Instructions are given by the Employee Plan Participant to BESPL via electronic records after EmployeeServe has been accessed using the Security Information or BESPL’s specified security procedures, there will be an irrefutable presumption that any received by BESPL through such means, purporting to be given by the Employee Plan Participant, is actually given by the Employee Plan Participant and the Employee Plan Participant shall be bound by and be responsible and liable for all consequences relating thereto, as if such Instructions or messages had been given by the Employee Plan Participant, even if the Employee Plan Participant is able to prove that such Instructions or messages were in fact not given by the Employee Plan Participant. All information and Instructions shall be deemed to be made by the Employee Plan Participant at the time received by BESPL and in the format received. The Employee Plan Participant agrees that the Employee Plan Participant will be responsible to BESPL for all engagements, indebtedness and obligations made or entered into in the Employee Plan Participant’s name whether in writing or orally and howsoever communicated or purported to be given.  

5. PROVISION OF INFORMATION  

5.1  

While BESPL takes reasonable care to ensure that the information provided in EmployeeServe is complete, current and correct, BESPL shall not be liable or responsible for any errors or omissions. In particular, BESPL will not be responsible for:  

5.1.1  

information in relation to security holdings that is provided to BESPL by third parties (such as information concerning the acquisition or disposal of a holding);  

5.1.2  

verifying information provided by the Employee Plan Participantor on the Employee Plan Participant’s behalf; or  

5.1.3  

the Employee Plan Participant acting on information pertaining to the number of securities registered in the Employee Plan Participant’s name at the time the Employee Plan Participant makes an enquiry, where the Employee Plan Participant has not taken into account any change to that number that is still to be recorded (for example, if a sale or purchase has been undertaken but has not yet been recorded in the register).  

5.2  

Links to other websites are provided as a matter of convenience only and do not constitute endorsement of a particular company, the products or services provided by that company, or any products or services advertised on a linked website.  

5.3  

Similarly, information provided through EmployeeServe does not constitute a recommendation by BESPL with respect to dealing in securities. The Employee Plan Participant should always obtain independent financial advice before buying or selling securities.  

6. USE OF INFORMATION  

The Employee Plan Participant is solely responsible for any use of EmployeeServe, and the Employee Plan Participant accepts liability for any and all losses, damages, costs or otherwise resulting directly or indirectly from the access and use of EmployeeServe. BESPL specifically disclaims all liability for any losses, claims or damages that may be incurred as a consequence of the access and/or use of EmployeeServe, or the use of information obtained through EmployeeServe.  

7. DISCLAIMER OF LIABILITY  

While BESPL strive to provide constant, uninterrupted access to EmployeeServe, BESPL cannot guarantee that EmployeeServe will be available at all times, and BESPL accepts no responsibility or liability for any interruption or delay to BESPL services. Further, BESPL cannot guarantee that access to specific client-related information will always be available; for example, an issuer of securities who is a client of BESPL may ask BESPL to restrict access to information in relation to any or all of their securities.  

8. INDEMNITY  

The Employee Plan Participant will indemnify and hold BESP including, but not limited to, its officers, employees, related/associated/affiliated corporations and Agents harmless from all liabilities, claims, damages, losses and expenses (including legal costs on an indemnity basis) of whatsoever nature howsoever arising out of or in connection with claims, actions or proceedings whether brought by third parties or otherwise in respect of any and all breach of these Terms of Use or the wrongful access and/or use of EmployeeServe by the Employee Plan Participant.  

9. REPRESENTATIONS  

9.1  

The Employee Plan Participant acknowledges that EmployeeServe is made available to the Employee Plan Participant by BESPL on an "as is" and "as available" basis without any representations, warranties, conditions or undertakings of any kind, whether express or implied, and confirms that BESPL has not given any such representations, warranties, conditions or undertakings in respect of any part of EmployeeServe or the reliability or quality thereof.  

9.2  

The Employee Plan Participant represents, warrants and undertakes to BESPL that:  

9.2.1  

the Employee Plan Participant is acting for the Employee Plan Participant’s own account and will be liable as principal in respect of all Transactions done through EmployeeServe;  

9.2.2  

no person other than the Employee Plan Participant has any interest in the Account;  

9.2.3  

the Employee Plan Participant agrees to provide any information as is necessary to verify the Employee Plan Participant's identity and to do all things necessary to enable BESPL to comply with applicable anti-money laundering and "know your customer" laws and regulations. The Employee Plan Participant agrees that BESPL shall be held harmless against any loss arising from any delay or failure to process any Transaction if such information and documentation have not been provided by the Employee Plan Participant;  

9.2.4  

the Employee Plan Participant will bear and promptly discharge all taxes, duties and other charges payable with respect to all Transactions done through EmployeeServe;  

9.2.5  

all Transactions done through EmployeeServe is solely and exclusively based on the Employee Plan Participant’s own judgement and independent appraisal of the risks associated with such Transactions;  

9.2.6  

the Employee Plan Participant will advise BESPL immediately if the Employee Plan Participant suspects the confidentiality of his account has been compromised or if the account has been accessed without his authority;  

9.2.7  

the Employee Plan Participant will notify BESPL if he fails to receive an appropriate response that an order was received, cancelled or executed on any Transaction within a reasonable time;  

9.2.8  

the Employee Plan Participant will notify BESPL if he receives a confirmation that an order was placed, cancelled or executed if he did not place an such order.  

10. PROVISION AND PUBLICATION OF INFORMATION  

10.1  

The Employee Plan Participant agrees that BESPL does not guarantee nor warrant the accuracy, completeness, timeliness of any information provided by BESPL through EmployeeServe and that such information is for Employee Plan Participant's personal use only and that Employee Plan Participant will not make copies, retransmit, redistribute or republish or resell such information in any form. Without prejudice to the above, any information obtained from EmployeeServe that purports to provide trading information (including but not limited to securities pricing) are indicative rates only, being prices which provided on the basis of a delay of at least 10 minutes and thus may differ from actual prevailing prices of trades.  

10.2  

The Employee Plan Participant agrees that he cannot delete copyright or other intellectual property rights notices from printouts of electronically accessed information obtained from EmployeeServe.  

10.3  

BESPL gives no warranty or guarantee on the authenticity, identity, competence or otherwise of any third party who created, displayed, supplied or transmitted information on or through BESPL.  

11. DISRUPTION, SUSPENSION AND TERMINATION OF SERVICES  

11.1  

The Employee Plan Participant agrees that BESPL has the sole and absolute discretion to restrict, suspend or terminate the Employee Plan Participant's access to and/or use of any part of EmployeeServe without giving reason and/or prior notice to the Employee Plan Participant.  

11.2  

Due to the nature of Transactions over the internet (even with the use of the Security Information or BESPL’s specified security procedures), the Employee Plan Participant acknowledges and accepts the risks of the possibility of  

11.2.1  

unauthorised copying, recording or reading of or interference with the Employee Plan Participant’s Transactions or information from third parties; or  

11.2.2  

the use of EmployeeServe may be delayed or affected by the failure or interruption of telephone network or computer network or other system that are necessary for the use of EmployeeServe or system maintenance or system upgrades or computer viruses or attempts to hack into BESPL’s computer systems; or  

11.2.3  

loss of data or information that may occur due to any course whatsoever, including but not limited to any failure of any electrical or electronic or computer or hardware, microprocessor or recording or communication system of the Employee Plan Participant or BESPL or transmission errors or technical faults or breakdowns or illegal intrusions into the Employee Plan Participant's or BESPL's computer network or systems; or  

11.2.4  

any other event or circumstance beyond the control of BESPL, including but not limited to that in clause 18 below;  

and the Employee Plan Participant hereby releases BESPL from all liability or claims that it may have against BESPL, by reason of the Employee Plan Participant assuming such risks.  

12. COMMUNICATIONS  

Communications may be sent to the Employee Plan Participant at the Employee Plan Participant's last known address as notified to BESPL by the Employee Plan Participant updating his profile from time to time. The Employee Plan Participant agrees that it shall be deemed to have received such communications personally 48 hours after dispatch, whether actually received or not.  

13. ELECTRONIC RECORDS  

The Employee Plan Participant agrees that the electronic records of the Instructions, requests and/or communications (including but not limited to Employee Plan Participant's Instructions), and the Terms of Use for the time being shall, save in the absence of a manifest error or fraud, be conclusive evidence of the contents thereof. The Employee Plan Participant agrees to the admission, as evidence in any court, all electronic records (including the output thereof) relating to his access to and/or use of EmployeeServe and any copy of the computer output thereof. The Employee Plan Participant further agrees not to challenge or dispute the admissibility, authenticity or accuracy of such electronic records.  

14. CHANGE OF PARTICULARS  

14.1  

The Employee Plan Participant agrees to update his profile details in EmployeeServe immediately should there be any change in the Employee Plan Participant's particulars; failing which, the Employee Plan Participant agrees that BESPL shall not be responsible or liable for any loss, damage or expense suffered by the Employee Plan Participant resulting from BESPL's acting on the basis of the Employee Plan Participant's original particulars.  

14.2  

For the purpose of FATCA(for applicable issuers only), if the Employee Plan Participant's status changes from non-US persons to US persons, the Employee Plan Participant shall notify and furnish BESPL with the relevant documentary evidence within thirty (30) Business days of such change;  

14.3  

For the purpose of Common Reporting Standard(for applicable issuers only), if there is a change in the tax residential status of the Employee Plan Participant, the Employee Plan Participant shall notify and furnish BESPL with the relevant documentary evidence within thirty (30) Business days of such change.  

15. DISCLOSURE  

15.1  

The Employee Plan Participant agrees consents and authorises BESPL and its employees to the disclosure any and all information relating to the Transactions as well as his personal data (as defined in the Personal Data Protection Act 2012) and/or his Account to:  

15.1.1  

Monetary Authority of Singapore, Singapore Exchange Limited and any exchange, self-regulatory body or any department or agency of any government in charge of any exchange on which the Employee Plan Participant has traded or to any person or body as BESPL is obliged to do under any applicable law or regulations;  

15.1.2  

any person or entity where disclosure is necessary for the operations and risk management of BESPL and/or BESPL in good faith considers appropriate for any purpose in connection with these Terms of Use; or  

15.1.3  

the auditors, legal advisors and other professional advisors of BESPL.  

15.2  

BESPL will notify and seek permission from the issuer as long as it does not interfere with BESPL’s obligation to any applicable laws or regulations.  

16. CUSTODIAN SERVICES  

16.1  

Where the Employee Plan Participant requests their vested shares be held by BESPL, the Employee Plan Participant acknowledges and agrees that BESPL's provision of custody services are subjected to:  

16.1.1  

except otherwise required by law, BESPL as custodian to and of the Employee Plan Participant for its custody services acts as bare custodian and not as active trustee or fiduciary to or for the Employee Plan Participant;  

16.1.2  

the Employee Plan Participant's obligations to pay and/or indemnify BESPL for the provisions of custodian services hereunder such fees and other charges at such rates as may be determined by BESPL from time to time and notified to the Employee Plan Participant together with all expenses and disbursements incurred by BESPL for the onward provision of custody services.  

16.1.3  

BESPL shall be entitled to delegate to any other person, whether affiliated to BESPL or otherwise, or whether in or outside Singapore, for any period whatsoever, the performance of any of BESPL's services herein as well as the exercise of any of BESPL's powers set out in these Terms of Use, BESPL shall not be liable for the acts or defaults of such persons provided that the selection of such persons was made by BESPL in good faith;  

16.1.4  

BESPL shall, upon BESPL's actual receipt of any dividend or distribution in respect of shares held, pay to the Employee Plan Participant the pro rata amount calculated by reference to the number of shares on which BESPL received the dividend or distribution beneficially held by that Employee Plan Participant. Unless otherwise agreed, BESPL will arrange for the dividend or distribution calculated to be paid in Singapore dollars to the credit of the Employee Plan Participant’s Singaporean bank account.  

16.1.5  

subject to BESPL making the facility available, an Employee Plan Participant may request BESPL make arrangements for a dividend or distribution due to be paid to the Employee Plan Participant, to be paid in a currency other than Singapore dollars and for the amount to be credited to a bank account outside of Singapore. The rate of exchange shall be determined by BESPL in BESPL's sole discretion. The Employee Plan Participant shall be solely responsible for any losses, damages, costs and expenses which may result from any currency conversion effected in accordance with the Employee Plan Participant’s request.  

16.1.6  

BESPL may, upon BESPL's actual receipt of notice of any rights to subscribe for right's accruing, offered or accruing to the benefit of the shares which are held on behalf of the Employee Plan Participant, use BESPL’s reasonable endeavours to notify the Employee Plan Participant of the same;  

16.1.7  

the Employee Plan Participant shall, if the Employee Plan Participant wishes to exercise all or part of any rights or to apply and subscribe for excess rights, give Instructions to BESPL accordingly, such Instructions to be accompanied by payment (where applicable), in reasonable sufficient time for BESPL to exercise or procure the execution of such Instructions. However, BESPL shall not be obliged to use more than BESPL’s reasonable endeavours to carry out the Employee Plan Participant’s Instructions aforesaid and provided further that BESPL shall be under no liability whatsoever if, notwithstanding BESPL’s reasonable endeavours, the Instructions are not executed for any reason and provided always that BESPL shall not be liable for any non-exercise of all or any part of the Rights if for any reason whatsoever BESPL does not receive notification of the accrued Rights or if the Employee Plan Participant fails to give BESPL Instructions within reasonably sufficient time;  

16.1.8  

BESPL shall have no duty or responsibility to attend any meetings or to exercise any vote on behalf of the Employee Plan Participant;  

16.1.9  

BESPL reserves the right not to accept or act on Instructions given, issued or sent or purported to be given, issued or sent by the Employee Plan Participant if in BESPL;s opinion such Instructions and/or compliance with such Instructions appear to BESPL to be improper, unlawful, contrary to the requirements of any regulatory requirements, incomplete, impractical, ambiguous, not genuine or otherwise defective in any respect and BESPL shall notify the Employee Plan Participant of such refusal;  

16.1.10  

BESPL shall not be liable for any loss, claim, damage, expense or liability suffered or incurred by the Employee Plan Participant or profit or advantage of which the Employee Plan Participant may be deprived which arises from or in connection with (i) the insolvency of any third party custodian or (ii) any act or omission of any third party custodian, only to the extent that the same arises as a result of the negligence, fraud or wilful default of the third party custodian;  

16.1.11  

that where BESPL has agreed to provide custody services that BESPL shall receive and hold in custody the Securities delivered to or deposited with BESPL or BESPL’s delegate (s) and except for wilful default, shall have no liability in respect of such receipt and/or custody. BESPL shall be under no duty to insure the Securities held by BESPL and the Securities whether held by BESPL or deposited with a sub-custodian are held at the Employee Plan Participant's sole risk in every respect. BESPL shall be under no duty to act on any notices of any issuers of share, whether the same include notices of rights or bonus issues, or of meetings or otherwise, in the absence of any Instructions from the Employee Plan Participant;  

16.1.12  

BESPL may from time to time procure that BESPL's duties hereunder be carried out through any of BESPL's offices or branches or any sub-custodian or any securities depository or depository agent and where such sub-custodian holds the Securities subject to terms and conditions in addition to these set out hereunder, then the Employee Plan Participant agrees to be also bound to such terms in addition. BESPL shall have no liabilities to the Employee Plan Participant for any acts and omissions of such sub-contractors provided that the selection and continued appointment of such sub-contractors was done in good faith;  

16.1.13  

that BESPL shall have the right at all times to use shares it holds in custody to effect delivery by way of settlement for any delivery obligation arising from the Employee Plan Participant’s Instruction to sell shares through BESPL.  

16.2  

The Employee Plan Participant agrees that any and all shares or documents deposited with BESPL whether held by BESPL or BESPL's Agents, are at the Employee Plan Participant’s sole risk as regards loss, destruction or damage.  

17. FORCE MAJEURE  

BESPL shall not be held liable to the Employee Plan Participant for any partial performance, delay in performance, or non-performance of any of its obligations by reason of any cause beyond BESPL's control, including but not limited to any breakdown or failure of transmission, communication or computer facilities, postal strikes or other industrial actions, the failure of any exchange, market or clearing house, or failure of any relevant correspondent or other Agent or third party for any reason to perform its obligations, war, hostility, riot, civil commotion, requisition by any government or any regional or local authority, or any agency thereof, or any law, regulation, edict, executive order or mandate of any such body or any act of God, fire, flood, frost, storm or explosion.  

18. LIMITATION OF LIABILITY  

18.1  

To the fullest extent permitted by the law, BESPL shall not be liable to the Employee Plan Participant for any loss of profits or goodwill, or any direct, indirect or consequential losses, costs or expenses including, without limitation to the foregoing, any loss or damage suffered by the Employee Plan Participant as a result of any action brought by a third party, even if such losses, costs or expenses are reasonably foreseeable or if BESPL had been advised of the possibility of the Employee Plan Participant incurring such losses, costs or expenses.  

18.2  

BESPL shall not be liable for any losses or damages which the Employee Plan Participant may suffer or incur or sustain due to any act or omission or failure of BESPL or BESPL’s appointed Agents in the execution or performance of any Transactions which BESPL is authorised to do pursuant to these Terms of Use or as requested by the Employee Plan Participant save for any act, omission or default caused by the willful default, gross negligence or fraud of BESPL.  

18.3  

Without prejudice to any other provision of these Terms of Use, BESPL's liability in respect of any breach of these Terms of Use or any warranty or condition in respect of EmployeeServe, whether implied by law or otherwise, is limited to the sum of Singapore Dollar ten thousand (S$10,000) or the actual loss suffered by the Employee Plan Participant, whichever is lower.  

19. WAIVER  

No act, omission or forbearance by BESPL or any of its officers, employees or Agents shall constitute a waiver of BESPL's rights.  

20. SEVERABILITY  

If any clause, term or provision of these Term and Conditions is held by any body of competent jurisdiction to be illegal or in conflict with any law or regulation, the validity of the remaining clauses, terms or provisions shall not be affected, and the rights and obligations of the parties shall be construed and enforced as if these Terms of Use did not contain the particular clause, term or provision held to be illegal, in conflict or otherwise invalid.  

21. ENTIRE AGREEMENT  

These Terms of Use contain the entire agreement between the Employee Plan Participant and BESPL relating to EmployeeServe and supersede all prior communications, whether or not oral, written or electronic.  

22. AMENDMENTS OF TERMS OF USE  

The Employee Plan Participant agrees to be bound by any amendments to these Terms of Use as may be determined by BESPL and notified to the Employee Plan Participant in writing and/or published on any part of the EmployeeServe website from time to time. Such amendments shall take immediate effect from the date of notification. If the Employee Plan Participant gives notice in writing to BESPL objecting to the amendments of the Terms of Use, such notice of objection by the Employee Plan Participant shall be deemed to be a notice to terminate all Employee Plan Participant's rights of access and use of EmployeeServe forthwith.  

23. LAWS AND JURISDICTION  

23.1  

The Employee Plan Participant submits to the non-exclusive jurisdiction of the Courts of Singapore, but BESPL will be at liberty to proceed against the Client in any court in any jurisdiction.  

23.2  

All Transactions done through EmployeeServe shall, unless otherwise agreed, be governed by and interpreted in accordance with the all applicable laws, rules, regulations, by-laws of Singapore and the terms and conditions of any relevant stock exchange and securities depository, including without limitation, Central Depository (Pte) Limited (CDP).  

24. BESPL PERSONAL DATA PROTECTION  

24.1  

BESPL value the privacy and security of any data or information; in particular personal data and information which can identify an individual. Further, BESPL will never sell data of any kind. BESPL will always inform an individual the purpose for which BESPL collects, use and disclose personal data.  

24.2  

COLLECTION OF PERSONAL DATA  

24.2.1  

Instances of when personal data may be collected:  

  • in the application or request for BESPL products or services and that of BESPL business partners' and affiliates';
  • while communicating with BESPL.

   

24.2.2  

BESPL only collect what we believe is necessary to provide BESPL services and to run BESPL businesses.  

24.3  

USE OF PERSONAL DATA  

24.3.1  

Instances of when personal data may be collected:  

  • to assess and process applications or requests;
  • to operate BESPL customers' accounts;
  • to introduce products or services; or
  • to enable BESPL business partners and affiliates to assist BESPL with the above tasks.

24.4  

DISCLOSURE AND RETENTION OF PERSONAL DATA  

24.4.1  

BESPL keeps individuals’ and customers’ personal data private and confidential. BESPL business partners and affiliates are obliged to keep confidential individuals’ and customers’ personal data besides adhering to regulatory standards on protecting personal data. BESPL and our business partners and affiliates may only disclose and retain personal data to the extent legally permissible.  

24.5  

ACCESS AND CORRECTION OF PERSONAL DATA  

24.5.1  

An individual has the right:  

  • not to provide any personal data which BESPL may request – However, if the personal data is not provided, BESPL will be unable to provide all of its our products or services; or
  • to access or correct personal data or withdraw consent.

24.5.2  

BESPL may charge processing fees in relation to requests for access to an individual's personal data or to correct it or to withdraw consent for its collection, use and disclosure. Please contact our Data Protection Officer at the address and contact no. below for details on how an individual may request such access, correction or withdrawal:  

1 HarbourFront Ave,  

#14-07 Keppel Bay Tower,  

Singapore 098632  

Contact no: +65 6230 9671  

   

   

24.6  

PROTECTION OF PERSONAL DATA  

24.6.1  

As a data intermediary, BESPL is responsible for the protection and retention limitation obligations under the PDPA  

24.7  

MARKETING AND PROMOTIONAL MATERIALS  

24.7.1  

BESPL may occasionally contact individuals by telephone or electronic means on products or services which BESPL believe may be relevant or of interest to them. Any individual or issuer may inform us as described in An Individual’s Rights above should the individual not wish to be contacted.  

   

Indemnification  

You agree to defend, indemnify and hold harmless BoardRoom from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use or misuse of the EmployeeServe facility.  

Changes to these terms  

BoardRoom reserves the right to modify these terms of use from time to time at our sole discretion.